Shipping Information.
Everything you need to know about order processing, delivery, shipping charges and tracking your Sole Vibes order.
Fast Processing
Orders are prepared and dispatched as quickly as possible after payment confirmation.
Reliable Delivery
We work with delivery partners to get your order to you safely and efficiently.
Order Tracking
Once your order has been dispatched, tracking information may be provided where available.
When will my order ship?
We normally begin processing orders after they are successfully placed. Processing times can vary depending on product availability, order volume and payment confirmation.
- Please make sure your delivery information is complete and accurate.
- Orders may take additional time during promotions, holidays or periods of high demand.
- If there is an issue with your order, our team may contact you before dispatch.
Delivery costs
Shipping charges are calculated according to the applicable delivery method and order details shown during checkout.
| Order | Shipping | Details |
|---|---|---|
| Orders above Rs. 2,500 | Free Shipping | Applicable to eligible orders. |
| Orders below Rs. 2,500 | Calculated at checkout | Charges depend on the applicable delivery service. |
The final shipping charge, where applicable, will be shown before you complete your purchase.
When will I receive my order?
Delivery time depends on your location, courier availability, product availability and other factors that may affect transit. Estimated delivery information, when available, will be provided during the ordering process.
- Major cities and nearby areas may receive orders sooner.
- Remote locations may require additional delivery time.
- Delivery estimates are not guaranteed and may change because of circumstances outside our control.
Track your order
Once your order has been shipped, tracking details may be shared with you through the contact information provided with your order.
Need help with your delivery?
Contact our team and we'll be happy to assist.
What if my order is delayed?
Occasionally, deliveries can be delayed because of weather, courier network issues, incorrect addresses, operational disruptions or unusually high order volumes.
- Please check your tracking information first, if available.
- Make sure someone is available to receive your parcel.
- Contact us if your order appears to be significantly delayed or you need assistance.
Common questions
Do you offer free shipping?
Can I change my delivery address?
Will I receive a tracking number?
What happens if I miss the delivery?
Can shipping take longer than expected?
SOLE VIBES — PREMIUM PRODUCTS • TRUSTED QUALITY